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Fishaways is a modern counter-serve café and takeaway chain located in Pretoria, South Africa. Situated in Shop 41, Gezina Galleries on Frederika Street, this seafood restaurant offers a variety of battered seafood, fish burgers, and curry pots. With a rating of 4.1, Fishaways aims to provide a satisfying dining experience to its customers. The restaurant’s menu includes options for breakfast, brunch, lunch, and dinner, catering to different preferences. Customers can choose from a range of offerings, including halal food, small plates, and vegetarian options.

Fishaways stands out for its excellent service, as highlighted by positive reviews from satisfied customers. The staff, including Sarudzai, Refilwe, and manager Patrick, have received praise for their attentive and friendly approach. The restaurant’s atmosphere is described as casual, making it a suitable choice for families. In terms of accessibility, Fishaways provides facilities such as a wheelchair-accessible elevator, entrance, parking lot, restroom, and seating.

The restaurant offers multiple service options, including delivery, takeout, and dine-in. Customers can enjoy their meals on-site or have them conveniently delivered to their doorstep. Fishaways accepts reservations and provides amenities such as free Wi-Fi. Payment options include cash, debit cards, and credit cards.

While Fishaways has received some negative feedback regarding delivery times and temperature of the food, the restaurant aims to continually improve its services. The Gezina branch, in particular, has faced criticism for its slow delivery and lackluster customer support. However, the restaurant is committed to addressing these issues and ensuring a more satisfactory experience for its customers.

Fishaways is a popular choice among seafood lovers in Pretoria, with a total of 100 reviews and a substantial number of images showcasing their offerings. The restaurant’s website provides a comprehensive menu and allows customers to reserve a table or place an order for takeout or delivery. Customers can also engage with Fishaways through their social media channels, including Instagram and Facebook.

Overall, Fishaways offers a diverse seafood menu in a casual and family-friendly atmosphere. With its commitment to customer satisfaction and continuous improvement, this restaurant strives to provide an enjoyable dining experience for seafood enthusiasts in Pretoria.

Q Does Fishaways Gezina Galleries have any dinner ideas for me?

Our fresh seafood menu is full of great dinner ideas! Choose from freshly prepared favourites like fish and chips, or go for our healthier salads, Spicy Hot Pots, and Variety Boxes.

5 Reviews for Fishaways

Google

10430 Reviews

Definitely never again – DAMM rudest staff evere – first received a rude call from 087 number guy had a stink attitude – arrived to get my order NOT one greeted took the payment and made off – all I need to say hopefully this will close your doors – oil definitely old rice burnt taste – thank you but never again

1.0/ 5

Definitely never again – DAMM rudest staff evere – first received a rude call from 087 number guy had a stink attitude – arrived to get my order NOT one greeted took the payment and made off – all I need to say hopefully this will close your doors – oil definitely old rice burnt taste – thank you but never again

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Google

10430 Reviews

great service received from Sarudzai ,Refilwe and the manager Patrick from start to finish. I will definitely come back for more its so addictive!!!

5.0/ 5

great service received from Sarudzai ,Refilwe and the manager Patrick from start to finish. I will definitely come back for more its so addictive!!!

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Google

10430 Reviews

Good service from the staff. Food was lovely. They kept on asking if I was OK and if I needed anything. Good atmosphere.

5.0/ 5

Good service from the staff. Food was lovely. They kept on asking if I was OK and if I needed anything. Good atmosphere.

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Google

10430 Reviews

5 Star rating for terrible food and dismal service. Your Gezina branch truly prides itself on customer dissatisfaction. The order took an hour and a half to arrive and it was cold. When the food finally did arrive, the driver and manager were a lovely combination of rude and apathetic. One would think that would warrant an apology of sorts? Or dare I say some accountability? No, the Gezina Fish Aways innovative client service strategy is to blame the customer for ordering from them in the first place! I must have missed the memo with Mr Hele’s new directive, but for those that don’t know: 1. The customer is always wrong. 2. Who do they think they are for ordering from us? 3. How dare they expect a semblance of customer service? 4. If you want warm food that’s delivered on time, go to Fish and Chips Co. 5. The bar is already the ground, your job is to lower it! Thank dearly Fish Aways Gezina for brining me up to speed. Sincerely Yours, Fish & Chips CO’s newest customer :)

1.0/ 5

5 Star rating for terrible food and dismal service. Your Gezina branch truly prides itself on customer dissatisfaction.

The order took an hour and a half to arrive and it was cold. When the food finally did arrive, the driver and manager were a lovely combination of rude and apathetic.

One would think that would warrant an apology of sorts? Or dare I say some accountability?

No, the Gezina Fish Aways innovative client service strategy is to blame the customer for ordering from them in the first place!

I must have missed the memo with Mr Hele’s new directive, but for those that don’t know:

1. The customer is always wrong.
2. Who do they think they are for ordering from us?
3. How dare they expect a semblance of customer service?
4. If you want warm food that’s delivered on time, go to Fish and Chips Co.
5. The bar is already the ground, your job is to lower it!

Thank dearly Fish Aways Gezina for brining me up to speed.

Sincerely Yours,

Fish & Chips CO’s newest customer 🙂

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Google

10430 Reviews

In general Fishaways is always a bit disappointing from a customer service standpoint. But best prize for worst service has to go to Gezina branch. Over 1,5 hours before food arrived 6 calls to follow up and the most lack lustre feedback and urgency from the people on the end of the line. By the time the delivery driver arrived he arrived with some very cold fish and an attitude . I called to complain and all the branch representative could come up with was “we were busy tonight” . Save your money and buy fish fingers instead . It will be cheaper , tastier -and much faster.

1.0/ 5

In general Fishaways is always a bit disappointing from a customer service standpoint. But best prize for worst service has to go to Gezina branch.
Over 1,5 hours before food arrived
6 calls to follow up and the most lack lustre feedback and urgency from the people on the end of the line.
By the time the delivery driver arrived he arrived with some very cold fish and an attitude .
I called to complain and all the branch representative could come up with was “we were busy tonight” . Save your money and buy fish fingers instead . It will be cheaper , tastier -and much faster.

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