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Q Do you deliver?

Do you deliver

5 Reviews for Fat Cake City

Google

10430 Reviews

Ordering for the first time at Fat Cake City Villieria/Waverley. Firstly the madam answering the phone can not properly speak and one must repeat everything. She says it will take 15min and wheb you arrive 20min plus after that nothing is ready and you have to wait more than 30min for your food. When you get home madam over the phone didn’t listen and one item was never ringed. Then you try to phone and no one then answer the phone. Pathetic service!!!!! Will never go there are!!!

1.0/ 5

Ordering for the first time at Fat Cake City Villieria/Waverley. Firstly the madam answering the phone can not properly speak and one must repeat everything. She says it will take 15min and wheb you arrive 20min plus after that nothing is ready and you have to wait more than 30min for your food. When you get home madam over the phone didn’t listen and one item was never ringed. Then you try to phone and no one then answer the phone. Pathetic service!!!!! Will never go there are!!!

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Google

10430 Reviews

The fish is very good!! Just always busy. Maybe get a board stating the order number for collection? Cannot hear the order number when standing outside.

4.0/ 5

The fish is very good!! Just always busy. Maybe get a board stating the order number for collection? Cannot hear the order number when standing outside.

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Google

10430 Reviews

Pain vet-koek is nice in size and affordable, other dishes are mostly fast-food, good if you want something that will make you full and not expecting too much in regards to flavour / quality.

3.0/ 5

Pain vet-koek is nice in size and affordable, other dishes are mostly fast-food, good if you want something that will make you full and not expecting too much in regards to flavour / quality.

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Google

10430 Reviews

Waited half an hour for plain vetkoek, but might of been because of the loadshedding, still pleased to be able to buy during their loadshedding. Not alot of place for people to sit and wait, especially when it is so busy and new customers dont know where is the queue and who it standing around waiting for food

5.0/ 5

Waited half an hour for plain vetkoek, but might of been because of the loadshedding, still pleased to be able to buy during their loadshedding. Not alot of place for people to sit and wait, especially when it is so busy and new customers dont know where is the queue and who it standing around waiting for food

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Google

10430 Reviews

Title: Disappointing Experience at Fat Cake City: A Slow and Inefficient Fast Food Visit Review: I recently visited Fat Cake City, located at 30 Hertzog St, Villieria, Pretoria, and unfortunately, my experience left much to be desired. I would rate my visit with two stars, primarily due to the long waiting time and the staff’s unfamiliarity with the new system. First and foremost, the concept of “fast food” was far from evident during my visit. My companions and I waited for over thirty minutes for our food to be prepared. This extended waiting period was quite frustrating, considering it was a fast food takeaway establishment. Adding to the disappointment, we observed the staff struggling with the newly installed system. A lady who arrived after us encountered issues with her bank card, and the staff seemed unable to reset or void the transaction promptly. This delay added to the already lengthy wait time and further tested our patience. We specifically ordered the special, which included two spudniks and chips. The price for this meal was reasonable, so we decided to add a small portion of chicken pops to our order. The pricing for the additional item was also quite fair. However, when our food finally arrived after more than half an hour, we were dismayed to find that only one special had been provided instead of the two we had requested. To their credit, when we checked the receipt, we noticed that we had been charged for only one special, which was at least a small consolation. Nevertheless, when we inquired about the mix-up, the lady at the till was apologetic but seemed eager to quickly prepare another special, implying yet another lengthy delay. Overall, I left Fat Cake City less than impressed with the experience. Despite the establishment not being particularly busy, it was disheartening to witness two other customers who arrived after us receiving prompt service ahead of our order. In conclusion, my visit to Fat Cake City was marred by a lack of efficiency, prolonged waiting times, and disorganization in implementing their new system. While the prices were reasonable, the unsatisfactory service overshadowed any positives. I hope that the management addresses these issues to improve the overall customer experience in the future.

2.0/ 5

Title: Disappointing Experience at Fat Cake City: A Slow and Inefficient Fast Food Visit

Review:

I recently visited Fat Cake City, located at 30 Hertzog St, Villieria, Pretoria, and unfortunately, my experience left much to be desired. I would rate my visit with two stars, primarily due to the long waiting time and the staff’s unfamiliarity with the new system.

First and foremost, the concept of “fast food” was far from evident during my visit. My companions and I waited for over thirty minutes for our food to be prepared. This extended waiting period was quite frustrating, considering it was a fast food takeaway establishment.

Adding to the disappointment, we observed the staff struggling with the newly installed system. A lady who arrived after us encountered issues with her bank card, and the staff seemed unable to reset or void the transaction promptly. This delay added to the already lengthy wait time and further tested our patience.

We specifically ordered the special, which included two spudniks and chips. The price for this meal was reasonable, so we decided to add a small portion of chicken pops to our order. The pricing for the additional item was also quite fair. However, when our food finally arrived after more than half an hour, we were dismayed to find that only one special had been provided instead of the two we had requested.

To their credit, when we checked the receipt, we noticed that we had been charged for only one special, which was at least a small consolation. Nevertheless, when we inquired about the mix-up, the lady at the till was apologetic but seemed eager to quickly prepare another special, implying yet another lengthy delay.

Overall, I left Fat Cake City less than impressed with the experience. Despite the establishment not being particularly busy, it was disheartening to witness two other customers who arrived after us receiving prompt service ahead of our order.

In conclusion, my visit to Fat Cake City was marred by a lack of efficiency, prolonged waiting times, and disorganization in implementing their new system. While the prices were reasonable, the unsatisfactory service overshadowed any positives. I hope that the management addresses these issues to improve the overall customer experience in the future.

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